Difference Between Single Channel Marketing and Multi Chanel Marketing

Marketing is one of the fundamental requirements for a business. For the proper growth and healthy proliferation of a business organization, a good and effective marketing strategy is very important.


Business Quiz

Test your knowledge about topics related to business

1 / 5

Cash flow is:

2 / 5

Which of the following countries are part of the WTO?

3 / 5

In business, stakeholders are defined as:

4 / 5

Business-to-consumer (B2C) is also known as

5 / 5

Which country's currency is called the Baht?

Your score is


A good marketing strategy ensures that the business grows properly and the brand that is being promoted reaches as many people as possible.  

Single Channel Marketing vs Multi Channel Marketing

The difference between Single Channel and Multi-Channel Marketing is the method of implementation of the marketing strategy. In single-channel marketing, the entire marketing of the company is focused on one marketing mode, which could either be online or offline. In multi-channel marketing, different modes are used to implement the marketing strategy.

Single Channel Marketing vs Multi Channel Marketing

In a single-channel marketing strategy, the entire marketing strategy is fixed on one mode of marketing. The mode of marketing could be online or offline.

Thus if a company wants to use a social media platform for marketing, then the entire marketing campaign will be focused around that platform.

In a multi-channel marketing strategy, the company or business uses different marketing modes for running the campaigns. In this type of marketing, the business might use both online and offline marketing modes for implementing the strategy.

A company usually resorts to this method of marketing when the budget for marketing is high.

Comparison Table

Parameters of ComparisonSingle Channel MarketingMulti-Channel Marketing
DefinitionIn single-channel marketing, a company uses a single mode of marketing for implementing its marketing campaignIn multi-channel marketing, a company uses more than one mode of marketing for implementing its marketing strategy
AdvantageAs only a single mode of marketing is used, an effective marketing plan can be madeAs different modes of marketing are used, different marketing plans are required for modes
ReachSingle-channel marketing has a relatively smaller reachMulti-channel marketing has a wider and more spread-out reach
CostSingle-channel marketing is cost-effectiveMulti-channel marketing usually needs a bigger budget
ComplexityWith a single marketing plan, the complexity is greatly reducedAs different marketing plans need to be created, the complexity increases

What is Single Channel Marketing?

Single Channel Marketing is a marketing strategy in which only one mode of marketing is used for the implementation of commercial campaigns and other promotional materials of a business organization or a brand.

The mode of marketing could be offline, traditional retail marketing, face-to-face promotion, or using newspapers and catalogs, or it could be online, such as social platforms and other media facilities.

As only a single mode of marketing is being used, this strategy is very cost-effective and the implementation of the entire marketing plan can be done on a small budget.

Thus, companies can spend the majority of their budget on developing better products and improving the current services and products.

Along with the cost-effective nature of the strategy, it is also easy to maintain after implementation. Proper tracking can also be done easily on the effectiveness of the marketing campaign. This reduces the complexity on the managerial level.

The major drawback with this strategy is the narrow reach of marketing. As only a single mode is being used, the reach of marketing won’t be as widespread as in a multi-channel marketing strategy.

Thus the reach will largely include the demographic involved with that mode of marketing, which in most cases is a fraction of the entire expected demographic.

What is Multi Channel Marketing?

Multi-Channel Marketing is a marketing strategy in which more than one channel or mode of marketing is used to ensure more effective promotion of the brand image of the company, as well as to achieve better consumer communication.

Thus in this type of marketing, multiple marketing modes are used, which could be both online and offline modes. Online modes include the various types of multimedia platforms and services, and offline mode includes the traditional marketing approaches.

As different marketing modes are used, a greater and more widespread reach can be achieved. Thus a more effective brand image can be created if the marketing plans are executed properly.

For proper and effective implementation of the marketing strategy, a bigger budget is required. This is the only drawback of multi-channel marketing.

Thus if a company wants to implement such a marketing strategy, a bigger budget has to be made. Along with a bigger budget, more planning is required for proper implementation, as more resources are involved with multiple modes.

This also increases the complexity of managing the entire marketing strategy, as different marketing modes will require different plans of operation. Thus managerial complexity is more in this type of marketing.

Main Differences Between Single Channel and Multi Channel Marketing

  1. In Single Channel Marketing, only one mode of marketing is used. In Multi Channel Marketing, more than one modes of marketing are used.
  2. The marketing plan can be easily crafted in a single channel marketing strategy. As more than one mode of marketing is used, in multi channel marketing different marketing plan are required for different modes.
  3. The reach of single channel marketing is not wide-spread. Multi channel marketing can achieve a very wide reach.
  4. Single channel marketing is not as expensive to implements and does not require a big budget to maintain. Multi channel marketing channel requires a bigger budget to maintain.
  5. Single channel marketing is easy to implement and thus the managerial complexity is less. Multi channel marketing is complex is difficult to operate.


  1. https://www.emerald.com/insight/content/doi/10.1108/07363760210414943/full/html
  2. https://www.sciencedirect.com/science/article/pii/S0007681307000535
  3. https://www.tandfonline.com/doi/abs/10.1080/0965254X.2010.497845
  4. https://www.sciencedirect.com/science/article/pii/S1094996808000078
One request?

I’ve put so much effort writing this blog post to provide value to you. It’ll be very helpful for me, if you consider sharing it on social media or with your friends/family. SHARING IS ♥️