Two of India’s most popular food ordering sites are Swiggy and Zomato. Both have a wide variety of customer choices, and the platforms work very smoothly.
Both have a lot of services to keep their customers happy. They have the same reputation and provide almost identical benefits but different features.
They offer food ordering services to their users. This means they help customers find restaurants in their respective cities, place orders/make reservations on their behalf.
Key Takeaways
- Swiggy focuses on food delivery, whereas Zomato offers additional services like restaurant discovery and table booking.
- Swiggy has a larger delivery fleet than Zomato, ensuring quicker delivery times.
- Zomato provides a more comprehensive user experience with various features, such as user-generated reviews and ratings.
Swiggy vs Zomato
The difference between Swiggy and Zomato is that Swiggy is a private company while Zomato is a publicly-traded company. Both companies started as Web Portals to order Food items; in no time, Swiggy gained as much popularity as Zomato.
Zomato is an online food delivery and restaurant discovery service. The company’s mobile applications allow users to browse menus, place orders, and make restaurant reservations in cities where Zomato operates.
Zomato also provides its services through desktop and tablet applications. It competes with other restaurant discovery services such as Yelp and Foursquare.
Swiggy is India’s largest food delivery company by orders and a number of restaurants, making it the most loved app for discovering and ordering from local restaurants.
Swiggy offers a superior food delivery experience with fantastic technology, a robust logistics network, and the largest selection of cuisines.
Comparison Table
| Parameters of Comparison | Swiggy | Zomato |
|---|---|---|
| Type of company | Swiggy is a private company. | Swiggy’s headquarters is in Banglore, India. |
| Launched on | Swiggy was founded in July 2008. | Zomato was founded in July 2014. |
| Headquarters | Zomato’s headquarters is in Gurgaon, India. | The website of Swiggy is www.swiggy.com. |
| Revenue | The Revenue of Swiggy is around ₹2,776 crore. | The revenue of Zomato is around ₹1,994 crore. |
| Founders | The founders of Swiggy are Sriharsha Majety, Nandan Reddy, and Rahul Jaimini. | The founders of Zomato are Deepinder Goyal and Pankaj Chaddah. |
| Website | The website of Zomato is www.zomato.com. | Website of Zomato is www.zomato.com. |
What is Swiggy?
Swiggy is India’s most significant online food ordering and delivery platform. With over 15000 restaurants across 17 cities, Swiggy brings the best local cuisine to your doorstep.
Swiggy offers a wide range of cuisines, including Chinese, South Indian, North Indian, West Indian, Italian, Continental, and many more.
You can order food online through the app or website on Android, iOS, and Windows platforms.
You can also place orders through our call centre and Facebook Messenger. Swiggy’s simple interface allows you to order using your phone number or email id.
The app remembers your preference so you won’t have to repeat yourself whenever you place an order. You can pre-set your favourite dishes and add them to your wish list to make ordering easier.
To ensure that food is delivered hot to your doorstep, we have an in-house team of quality controllers who check the temperature before delivery.
We also have an exceptional Zomato Gold service for Gold members, where they get free deliveries on all orders within a certain amount.
Swiggy has built service based on the principles of convenience and reliability and is committed to ensuring that it serves you well.
It provides the most pleasing user experience and is available 24x7x365 so you can always place orders whenever needed.
In addition, they are constantly innovating to ensure that our users have access to the best possible dining experience and customer service,
What is Zomato?
Zomato is India’s most oversized Food Delivery and Restaurant Discovery Platform, with over 10 million unique visits per month. They are trying to change the way people search for and consume food.
Zomato has created a network of restaurants, delivery partners, diners, and food bloggers across cities in India. And their main motto is that no one should be hungry, ever.
With the Zomato Mobile app, users can discover, order, and pay for food from the best restaurants on the go from anywhere in India. The Zomato Mobile app supports more than 30 languages and works in most of India.
Users can view menus, read reviews, share their dining experiences, plan deliveries, and even order online for takeaways.
They have partnered with more than 4500+ restaurants across 125 cities in India to deliver quality food to our users, and the number of restaurants is increasing daily.
Zomato was founded in 2008 by Deepinder Goyal, an alumnus of the Indian Institute of Technology Delhi. Goyal formerly worked for Microsoft before starting the venture.
He started the company after seeing his wife’s difficulty choosing a restaurant to have dinner at with friends in Pune.
Goyal said he “couldn’t find any good restaurants near my home” and approached his friends from IIT Delhi to develop a web portal. In January 2015, Info Edge acquired a minority stake in Zomato.
In July 2015, Zomato announced that it had acquired the Berlin-based restaurant search engine FoodieHub. On 29 August 2016, Zomato announced that it had acquired Urbanspoon for an undisclosed amount.
Main Differences Between Swiggy and Zomato
- Swiggy is a privately held company, whereas Zomato is a publicly-traded firm.
- Swiggy’s website is www.swiggy.com, while Zomato’s website is www.zomato.com.
- Swiggy was established in July 2008, while Zomato was established in July 2014.
- Sriharsha Majety, Nandan Reddy, and Rahul Jaimini founded Swiggy, while Deepinder Goyal and Pankaj Chaddah founded Zomato.
- Swiggy’s revenue is around $2,776 crore, while Zomato’s is estimated to be approximately $1,994 crore.
- The headquarters of Swiggy is located in Banglore, India. Zomato, on the other hand, is headquartered in Gurgaon, India.
- https://www.researchgate.net/profile/Rohita-Dwivedi/publication/333718270_A_Study_on_impact_of_Demographics_on_Customer’s_Evaluation_of_E-Commerce_Sites_in_India/links/5d009160299bf13a384e9053/A-Study-on-impact-of-Demographics-on-Customers-Evaluation-of-E-Commerce-Sites-in-India.pdf#page=279
- https://fayllar.org/pars_docs/refs/92/91077/91077.pdf
Last Updated : 13 July, 2023
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Sandeep Bhandari holds a Bachelor of Engineering in Computers from Thapar University (2006). He has 20 years of experience in the technology field. He has a keen interest in various technical fields, including database systems, computer networks, and programming. You can read more about him on his bio page.
I appreciate the detailed information about both companies. The article provides a thorough analysis of the differences between Swiggy and Zomato and how it has impacted their services.
Very informative and interesting article. As a Zomato user, I strongly believe that they provide a better user experience than Swiggy. I have used both and would never return to Swiggy, despite it’s larger delivery fleet.
I am with you, Zomato’s interface is way better than Swiggy’s. The features available at Zomato are worth any extra delivery time.