People require various items to complete their daily needs and activities. They require various facilities as well. Sometimes, customers buy these items or pay for different facilities.
However, these items or products and facilities are useful for a country’s economy growth. They are also referred to as goods and services. There are several differences between goods and services.
Key Takeaways
- Goods are tangible items that can be seen, touched, and owned, while services are intangible activities that fulfil a need or solve a problem.
- Goods can be stored and used later, whereas services cannot be stored and are consumed immediately upon delivery.
- The production of goods results in creating a physical product, while service provision involves performing a task or action.
Goods vs Services
Goods are physical products that are produced and distributed to meet consumer demand and satisfy human needs. Services are non-physical products that meet consumer demand and provide a benefit or value. Examples include haircuts, medical care, education, transportation, and banking.
Goods are the products that are brought by people from various stores, shops or any other places. Humans can see them and can be felt by humans as they are tangible in nature. Goods utilize and complete the needs of the buyers.
Services are the perishable form of needs that a customer requires in their daily lives. They are provided by various suppliers to their customers on the spot immediately.
Services are also an important part of a country’s economy. No form of ownership can be shown on services.
Comparison Table
| Parameters of Comparison | Goods | Services |
|---|---|---|
| Meaning | Goods are the products that are brought by people from various stores, shops or any other places. | Services are the perishable form of needs that a customer requires in their daily lives. |
| Storage | Possible | Impossible |
| Type | Products, materials etc. | Amenities, facilities etc. |
| Estimation | Simple | Complex |
| Ownership | Transferrable | Non- transferrable |
What are Goods?
Goods are part of a country’s economy. They are items or products that fulfil the daily needs of people. Customers can purchase them from various places like shops, stores etc.
They play an important role in a country’s economy. Examples of goods include books, shoes, pencils, electronic devices etc.
Various goods can be categorized and recognized based on different parameters like shape, size, length, width, breadth, height, weight etc. Depending on the item that is sold and its durability, the item can be used once or repeatedly.
Goods also provide the appropriate utility to customers, and they are sold at an appropriate price to the customers.
Trade in the market is made of the goods that the customers buy. Three processes are involved in the entire activity of selling an item to a customer.
The first process is production. A product must be produced and made before it is sold. The second process is distribution. A product is distributed to the shops and stores that sell them to the customers.
The third and last step is consumption. After it is sold to a customer, the product is used or consumed by the customer.
The estimation of an item is extremely easy. It is determined by considering several parameters like the current prices of the particular product, its size and weight, quantity, quality, brand, condition etc.
If a customer does not like a product or finds a defect in it, they can return or exchange it.
What are Services?
Services are the facilities that are provided to people. They are also an important part of a country’s economy. A service is an activity that is provided to a customer by someone else.
The nature of the concept of services is intangible. It is an activity or a facility that a customer is provided with.
Various goods possess a certain physical identity, but services do not possess any physical identity. They do not have shape, size, length, width, breadth, height, weight etc.
However, services can be distinguished and categorized into different types. Various organizations and institutions provide services to people. Various people are assigned with a specific task working in those institutions.
It takes some time to produce and sell an item to the customer, but in services, it is different. Services are a perishable form of facilities that are provided to people.
They are provided to the customer on the spot immediately. They are also not owned by any person or institution; they are just provided to the customers and utilized.
For instance, if you buy a ticket to go to a certain place by bus, you don’t own the bus, but you avail of the particular service and pay for it.
Different types of services include information technology services, entertainment services, performing arts and cultural services, various services provided by the respective country’s government, educational services, health care services, transport services, hospitality services, insurance services, rentals services etc.
Main Differences Between Goods and Services
- Goods are tangible. On the other hand, services are intangible.
- The ownership of goods can be transferred. On the other hand, the ownership of services can not be transferred.
- The value of goods can be estimated easily. On the other hand, the value of services is difficult to estimate.
- Goods are either returnable or not returnable. On the other hand, services are not returnable.
- Goods are products or items. On the other hand, services are facilities or amenities.
- Since goods are products, they can be stored in a particular place. On the other hand, services can not be stored.
- Goods are not perishable. On the other hand, services are perishable.
- https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1475-4991.1977.tb00021.x
- https://pubsonline.informs.org/doi/abs/10.1287/mksc.16.2.129
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