Difference Between Uber Eats and Doordash

Uber Eats and Doordash is the world’s biggest online food delivery system. Customers can select a wide range of food items listed on their apps to order the food from nearby restaurants. Both the giants provide door-to-door delivery systems. When a customer orders food from their app, they charge a small fee as a service charge.

Uber Eats vs Doordash

The main difference between these two food delivery giants lies in the popularity of the restaurants that are listed on their app when a customer orders a food. It is easy to cancel the ordered food in Doordash as compared to Uber Eats, which doesn’t allow the customers to cancel once the food is ordered.

Uber Eats and Doordash

UberEats is a service provided by ride-sharing giant Uber; their process is simple the rider just has to share the OTP with the restaurant partner to collect the food. UberEats has eradicated all the cash-related systems from their app now. Whenever the customer orders the food, they have to pay either with their Debit or Credit cards, respectively.

DoorDash is a door-to-door delivery partner of the food, which is basically ordered by the customers from their app. They have both the options to pay either by card or give cash at the time of delivery to the rider. Doordash began expanding into the international markets and thus providing food delivery services outside North America and parts of Canada.

Comparison Table Between Uber Eats and Doordash

Parameters of ComparisonUber EatsDoordash
Choices of FoodFewer choices in Non-Metro areasWide variety of choices
Order Status A detailed update on order status with live tracking of the rider. Limited details on the order status.
Service FeeThe service fee is higher. The service fee is less.
Payment Structure Only through Credit or Debit Cards.Both the options are available either by card or after delivery.
Cancellation PolicyOnce ordered it cannot be canceled.They have the option to cancel the food

What is Uber Eats?

Uber Eats is an American online food ordering platform, which provides the customers an option to order the food by just sitting at home. Uber Eats is supported by its parent company Uber for providing the on-time delivery of food to its customers.

Customers can read menus check reviews and ratings of any restaurants listed on their apps. Once the food is ordered, customers also have the option to tip their rider for smooth food delivery. This generally motivates the rider to deliver the food on time and in a safe condition.

Once the food is prepared, it is cooked and delivered to its customers in the average 30-minutes delivery policy. Uber Eats doesn’t give permission to their customers to the cancellation of food.

The payment infrastructure is only through cards, i.e., Once the payment is made through a Debit/Credit card, it sends a request to the restaurant to accept and make the food ready.

Uber Eats generally has fewer choices in non-metro areas for their customers. The app provides a limited filtering option when browsing for a particular food item.

Users get a detailed view of order status with the live tracking of the rider once the food is accepted by the restaurant. This gives the approx idea for the user when the food will be delivered.

What is Doordash?

Doordash is also an American online food ordering company that provides a wide variety of food choices from 1000+ restaurants listed on their app.

Users have a variety of choices for a particular food item that is being searched, this generally because Doordash has tied hands with 1000+ restaurants which provides a variety of choices as compared to Uber Eats.

Doordash charges a lower service fee and gives the option for customers to opt for a free delivery option once the order value reaches above a certain limit as prescribed by the Doordash ordering policy.

They have partnered with the restaurants’ operators to offer food delivery- and pick-up-only service, which gives the option to the user to pick up food on the go.

The payment system is simpler as users have the option to pay either by card, or it can be paid by cash once the delivery executive reaches to deliver the food.

Doordash provides a simpler cancellation policy for its customers. Once the food is ordered, it can be canceled if the restaurant agrees and customers are provided with a refund.

Users placing an order through the Doordash platform are provided with the less order status details, as they are using the Google AI-powered estimation delivery time, which provides the customers to know the estimated arrival of food to them.

Main Differences Between Uber Eats and Doordash

  1. Uber Eats provides a smaller restaurant selection in most areas, while Doordash offers a larger selection of restaurants in more areas.
  2. Uber Eats have less availability of food types as compared to Doordash, which offers a wider variety of food choices.
  3. Uber Eats charges a service fee for placing orders through their platform, whereas Doordash doesn’t charge any fee.
  4. Uber Eats provides detailed tracking of order status to customers, while Doordash provides the information of expected delivery time.
  5. Uber Eats customer can pay only through credit/debit cards as compared to Doordash, which offer both card and cash on delivery.

Conclusion

Everybody wants to order food online as it is convenient and easy. There is no need to stand in line or sit at a crowded restaurant. Sitting in a chair and just browsing what to eat is the simplest way of ordering food through the online platform.

While picking either Uber Eats or Doordash, the Doordash choice might be an easy decision assuming that you live in a space where barely any cafes are there on Uber Eats.

Doordash provides a better option to search for food from many restaurants, whereas UberEats have only limited choices for a particular food. Placing an order with Doordash doesn’t charge any service fee also.

The cancellation policy is much simpler than Uber Eats in the Doordash platform, where a customer has the option to cancel their food after placing an order, but Uber Eats doesn’t provide any such access to the customer.

If none of these parameters matters to you while placing an order, then Uber Eats is good for you as it provides you with a detailed report of orders with the live tracking of the rider.

Uber Eats works with the parent company Uber to deliver its food to the customers, and the policy works on 30 minuted delivery slogan. Customers can even tip their rider through the Uber Eats platform.

If none of these parameters matters to you while placing an order, then Uber Eats is good for you as it provides you with a detailed report of orders with the live tracking of the rider.

Uber Eats works with the parent company Uber to deliver its food to the customers and the policy works on 30 minuted delivery slogan. Customers can even tip their rider through Uber Eats platform.

References

  1. https://www.atlantis-press.com/article/125965924.pdf
  2. https://books.google.com/books?hl=en&lr=&id=RuaODAAAQBAJ&oi=fnd&pg=PP4&dq=Uber+Eats+vs+Doordash&ots=W9I3kFsL7P&sig=X1kLwVTbN7_kgIVNu6v5xtQOrBA
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