Difference Between GrubHub and DoorDash

GrubHub and DoorDash are very popular services that deliver food to their customers. Many cities have both and hundreds of restaurants offer delivery through both companies. These apps are easy to use, value for money and have a good delivery experience for customers. Let’s discuss in detail the major differences between the two food delivery apps.

GrubHub vs DoorDash

The main difference between GrubHub and DoorDash is that the former does not have a feature of built-in bonus program but the latter has regular bonuses called “Peak Pay” during peak hours. Both the apps are considered very customer friendly and quite popular in their respective areas.

GrubHub vs DoorDash

Grubhub is available for a twenty four hour deliver for the users. The best part about this app is that there is no need to pay additional fees. One can also schedule in advance to get the best opportunity to work in a consistent way. Easy browsing for nearby stores or restaurants option is also available.

DoorDash was launched in the year 2013 and now it is a very well known food delivery service. It offers 24 hours delivery. One can schedule their shifts in advance for having consistency in work, this will help in prioritizing job availability.

Comparison Table Between GrubHub and DoorDash

Parameters of Comparison  GrubHubDoorDash
 Launching It was launched in the year 2004 (USA and London) It was founded in the year 2013 and it is rapidly growing based in Canada
 Available vehiclesCar or bicycle in some areas with insuranceCar, scooter or bicycle with relevant insurance
 Ratings Recognition program for drivers (0 to 5 stars)Customer rating or on-time rate, acceptance rate and completion rate
 Drivers  19 years old or older  18 years old or older
 App used by drivers The app is called Grubhub for Drivers. The app is called DoorDash Driver

What is GrubHub ?

Grubhub is a leading app in mobile and online food delivery, which lets its customers to order directly from their favourite stores or restaurants just by several clicks. The company has a chain of more than 3,00,000 restaurants in more than 3200 cities of the States. It connects the users to nearby places of food deliveries through their website or mobile app.

The app is currently available for both the users of iOS and android mobile phones. It has no food delivery fee, and lets the customers if the restaurant they are ordering rom has a minimum value order or delivery fee for the services they are providing or not. The number of restaurants differs largely on the basis of the location and area. But it is a very convenient app and a one stop solution for all the foodies. It is very easy to get stated with the app just by creating your account and then placing the order.

One of the factors which affect the costs regarding the order is the largest amount of food you can order. In that case, you have a lot of control over the cost. However, there are some discounts along with the price at the restaurant. For example, it is possible to set a minimum order amount for restaurants.

What is DoorDash ?

DoorDash is known for best food delivery with a wide range of availability, it also has a very low and convenient fees which is great for customers and also has a wide range of restaurants and stores. It was developed in the year 2013 and since then it has gained a lot of popularity which is a great achievement for the makers.

Currently, DoorDash is availing more than 3,10,000 restaurants for the users. To get started with the app one has to create an account even before browsing it. The systematic concept of the app is very easy to understand, the customer gets notification when their order is accepted by the restaurant of their choice and get it delivered in the mentioned time. It is a very well accepted app in Canada.

The dashers (those who deliver the food to the customers) may accept or reject the delivery and wait for another. Once they agree to the order, the first step is collection of food from the restaurant followed by delivering it to the customer. The DoorDash app is available for Android and iOS phones.

Main Difference Between GrubHub and DoorDash

  1. GrubHub launched in the year 2004 whereas DoorDash launched in the year 2013.
  2. In the GrubHub app tracking your earnings is very easy, simply use the app to start the processof sogning up. The DoorDash app helps in providing as clear picture of your weekly earnings along with the one’s earned in the past.
  3. Grubhub has a driver recognition program that offers bonuses to top-rated drivers, while DoorDash drivers are required to focus on customer ratings and job completion rates.
  4. GrubHub is currently providing customer-friendly services with a very convincing fee structure. Doordash is very popular and one of the best delivery apps.
  5. Feature of built-in bonus program in absent in Grubhub but DoorDash has regular bonuses called “Peak Pay” during peak hours.

Conclusion

Food delivery services such as the GrubHub and DoorDash apps look for affiliations with different brands restaurants and fast food stores. They offer promotions, perks and deals with the merchants for orders. There are many differences between these two apps but their main purpose is to make their users happy and let them have easy access to food of their choice form their favorite restaurants.

References

  1. https://search.proquest.com/openview/91c68eea0a7754512769abc5c65c5eda/1?pq-origsite=gscholar&cbl=1576347
  2. https://onlinelibrary.wiley.com/doi/abs/10.1002/j.2334-5837.2020.00791.x
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