Difference Between Ubereats and Doordas

We always crave food at different times of the day. Sometimes we crave sweet food, while other times we want spicy and salty food. However, what keeps us from getting food is the work it takes to get ready to personally walk or drive to the location. But this problem is now solved with different food delivery apps that deliver our orders right to our doors, eliminating all the tedious work within a few minutes. Ubereats and Doordash are two of the few apps that exactly do the job for us. 

Ubereats vs Doordash  

The main difference between Ubereats and Doordash is that Ubereats serves fewer cities. On the other hand, Doordash serves many more cities. However, Ubereats is available in more countries than Doordash. This means that although Ubereats has fewer outlets, it is available in more metropolitan areas, while Doordash is available in greater numbers in the same area. Another difference is that although Ubereats provides good customer service, Doordash is far better in this regard because the latter also provides customers with a 24/7 live chat feature that allows you to contact their team that can provide sole undivided attention to the particular user. 

Ubereats and Doordash

Ubereats is an app that was established in the year 2014 for the purpose of delivering food orders to different areas of the globe. It is said that, currently, there are more than 750 outlets available all around the globe. Ubereats not only allow delivery from different fast-food restaurants but also allows you to order from medicine and pet stores. Recently, they have also opened up another extension that allows users to order groceries. 

Doordash is another food delivery app that is very popular and is available worldwide. Doordash, according to the recent census, has more than 7000 outlets in different cities and covers nearly 51% of the sales in the customer food delivery criteria. Doordash allows customers to order food from various chains, and they also have a feature where a customer can order food from merchants that do not have an account on Doordash. They will allow the user to order if Doordash has a menu for that particular store with estimated prices.

Comparison Table Between Ubereats and Doordash  

Parameters of Comparison   Ubereats  Doordash 
  Market Share  Ubereats ranks 2nd in terms of online food delivery services and has a market share of 21%.  Doordash ranks 1st in terms of online food delivery services and has a market share of 56%.  
Customer service  Ubereats has comparatively poor customer service.  Doordash has excellent customer service that is available 24/7.  
Driver requirement  Ubereats has a higher driver requirement of a minimum age of 19 years old and the vehicle should be 20 years old or newer.  Doordash has fewer requirements, like an 18-year-old and no vehicle restrictions.  
Area covered  Ubereats covers 750 outlets in different cities all over the globe.  Doordash has more than 7000 outlets in different cities.  
Food option  Ubereats does not have any features where you can order from merchants that are not part of Ubereats.  Doordash has a feature where a customer can order from a store that does not have a doordash account.    
Free delivery option  Ubereats has a feature where the customer can opt for free delivery if they are willing to share their order with another nearby customer.  Doordash does not have any such feature.  
Price minimum  Ubereats has a higher price minimum. Doordash has a lower price minimum. 
Payment method  Ubereats accepts all types of payment methods, including PayPal and Venmo.  Doordash does not accept payments from PayPal and Venmo.  
Subscription  Ubereats has a subscription which is called “Eats Pass.”  Doordash has a subscription which is called “Dashpass.”  
Live support  Ubereats does not provide a live support feature.  Doordash supports a 24/7 live chat feature.  

What is Ubereats?  

Ubereats is a food delivery app that was launched in 2014 with the goal of delivering food orders to various locations across the world. According to reports, there are currently over 750 outlets available all around the world. Ubereats allows you to order from a variety of fast-food places, but also from pharmacies and pet stores. They just launched another extension that allows users to place grocery orders.  

Ubereats also accepts a variety of payment methods, including PayPal and Venmo. Ubereats has a few requirements in terms of driving. The driver has to be a minimum of 19-years-old and have a vehicle that is not more than 20 years old. Another feature that Ubereats allows is that it allows users free delivery if they are willing to share their driver with nearby customers that have placed orders from the same restaurants. Ubereats has a subscription feature that is called Eats Pass. 

What is Doordash?  

Another popular meal delivery app that is available worldwide is Doordash. According to a recent census, Doordash has over 7000 locations in various cities and accounts for over 56% of client meal delivery sales. Users can purchase food from a variety of restaurants through Doordash, and they also have a feature that allows customers to order meals from merchants that do not have a Doordash account. If Doordash has a menu for that particular retailer with estimated prices, the user will be able to place an order.  

Doordash was founded in the year 2013 January and is exclusively known for its good customer service in the form of 24/7 live chats, phone numbers, email addresses, and websites. Doordash also has a lower price minimum, which allows users to get rid of some fees, making it ideal for single orders. Doordash also has a subscription option, which is known as Doorpass. 

Main Differences Between Ubereats and Doordash  

  1. Ubereats has fewer outlets than Doordash in various cities. Ubereats has around 750 outlets in different cities, while Doordash has 7000 outlets in different cities, which accounts for 10 times more than Ubereats. 
  2. Ubereats has higher driver requirements than Doordash. Ubereats requires a minimum age of 19 years old, whereas Doordash requires a minimum age of 18 years old.  
  3. In terms of customer service, Ubereats is comparatively lower in the rankings in comparison to Doordash.  
  4. While Ubereats allows a free delivery option if the user is ready to share their driver with another customer from the same area that has ordered from the same restaurant, Doordash does not have any such feature. 
  5. Ubereats has a higher price minimum than Doordash, which may make Ubereats sometimes a little costlier because of the added fees.

Conclusion  

Both the apps, Ubereats, and Doordash, are known for their amazing food delivery services. However, because the price minimum is different in both apps, Doordash becomes more viable for single orders. However, Ubereats however, has an amazing feature of free delivery if the customer shares their driver with another customer. Both the apps have a variety of other features that make them popular and amazing on their own. 

References

  1. https://vtechworks.lib.vt.edu/handle/10919/101509
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