Difference Between Chat and Email

Communication is very vital these days. The technology has advanced to a level where a person sitting on one continent can communicate to someone who is sitting on the other continent.

Chat and email are the ways by which we communicate. Both these methods require an internet connection. They have made communication very easy.

While chat and email have differences in many aspects, they both serve the agenda called communication.

Chat vs Email

The main difference between chat and email is that email is the communication used for professional purposes, whereas chat can be used for both professional and personal purposes. The chat is real-time communication while the email is the communication, but the sender and receiver are replying at that time are not necessary. Usually, email is the method of direct communication used by people to share the io information with many people at the same time. While the chat is usually between two people only.

Chat vs Email

The chat is real-time communication. The chat can be done using various methods like Facebook, Instagram, and WhatsApp. Many other apps also provide the feature of the chat.

Even youtube has introduced a chat feature in it. The chat is the way of communication used for both personal and professional levels.

Email is the communication that is mostly used in communication at the professional level. The email is introduced by the goggle.

The email allows only 25MB of the file transfer more than that space can never be shared. The email is also useful to transfer files saved in the cloud.

The email is an account of goggles, and this can be used to make accounts over other social media also.

Comparison Table Between Chat and Email

Parameters of ComparisonChatEmail
DefinitionThe chat is a communication that takes place in real-time.The email is the communication which is not real-time as the period may vary.
Communication typeThe communication type in the chat is in real-time.The communication on email is never real-time.
Maximum data sharedThe maximum data that can be shared over the chat is dependent on the app or platform we are using.A maximum of 25MB be shared over the email the large files can be transferred by sharing the link of the cloud storage.
Types of data sharedThe voice, audio, apps, and pictures can be shared using the chat.The files are mainly pictures, documents that are transferred using email.
Dependent onThe chat is dependent on the software like to chat over Facebook we require the Facebook messenger.The email is not dependent on any kind of software.

What is Chat?

The chat was first introduced in 1973, and the software that was used for the chat was Talkomatic. The chat is the type of communication that is used in real-time.

The chat has made it easy for people to connect with people from different areas, states, and countries.

The chat is the system that is used for the transferring of files across the internet. The documents, pictures, and audio files.

The size of the file that is being transferred through the chat is dependent on the platform we are using. Every platform like Whatsapp, Facebook, and Twitter has different conditions for the transfer of data.

The chat is very innovative, but at the same time, it is also problematic. The chat makes communication easy, but this increases the cases of harassment also.

The teenagers being naive and not much experienced, get easily trapped. This has given fuel to many crimes too.

What is Email?

The email was first introduced in 1971, and the goggle was the one who developed it. Email is the platform that is being used for professional uses mostly, whereas it is also used for personal communication.

There is not any condition on the type of communication. The email is used as evidence among the companies or clients of the business.

The email is used to transfer the data over the internet, but if we are attaching the media, then only 25MB of the data can be shared. For large files, cloud storage links are used.

The email allows the teams to work together and update each other about any change that is taking place in the business.

If an email is sent in bulk to various emails and carries any advertisement, then the email is received in the spam folder. The email comes with many features.

The important messages in the emails can be starred, and the important events can also be tasked. The email also puts reminders of the events in the calendar that helps in reminding the person about the event.

Main Differences Between Chat and Email

  1. The chat is real-time communication, whereas the email is not.
  2. The chat is the personal communication mostly while email is used mainly for professional communication.
  3. The chats are the communication that requires special software along with the accounts on those, whereas the email is the platform that needs only one platform and account on the goggle.
  4. The chat requires the account on the same platform like if we are chatting via Facebook, then both person needs to have an account in Facebook, whereas the email does not.
  5. The email can transfer a maximum of 25MB files, whereas, in the chat, it is dependent on the platform used for the chat.
Difference Between Chat and Email


Chat and Email are a way of communication which has different uses. The email is said to be more professional, whereas the chat is personal.

The chat is the communication in which the communication takes place between two persons, and no one knows other than them.

Whereas Email is the communication that takes place between the clients or companies. The senders in the mail know about the information, and the senders can vary.


  1. http://citeseerx.ist.psu.edu/viewdoc/download?doi=
  2. https://academic.oup.com/eurjcn/article-abstract/20/4/392/6249551
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