Cisco Webex is a well-known American company that makes money by selling video and web conferencing software. Webex now includes several new capabilities that are equivalent to those found in the commercial version but are available for free.
GoToMeeting is a well-known web-based video conferencing tool. LogMeIn also markets it. However, GoToMeeting has fewer capabilities and requires a monthly subscription.
Key Takeaways
- Cisco Webex provides a comprehensive suite of collaboration tools, while GoToMeeting focuses on simple, user-friendly video conferencing.
- Cisco Webex offers advanced security and data privacy features, making it ideal for large enterprises and regulated industries.
- GoToMeeting provides a more affordable pricing structure and easier setup for small businesses and individual users.
Cisco Webex vs GoToMeeting
Cisco Webex offers collaboration tools, including video conferencing, screen sharing, file sharing, and virtual whiteboards. GoToMeeting is a web conferencing software that allows users to host meetings from any device and offers features such as meeting scheduling, one-click summits, and drawing tools.
Webex now includes several new capabilities equivalent to those found in the most advanced version but are available without charge.
Webex offers seamless and highly professional customer service. Their valued consumers receive excellent service from them. This platform lacks the sophistication of its predecessor.
More security features are needed in the case of Webex. As a result, it has the option of adding some additional features.
However, GoToMeeting has fewer capabilities and requires a subscription. The employees at GoToMeeting are inexperienced, unreliable, and slow.
GoToMeeting’s customer support department may use some improvement. This platform is also really knowledgeable. For security reasons, GoToMeeting features built-in encrypted software.
GoToMeeting’s video conferencing platform has been available since July 2004.
Comparison Table
| Parameters of Comparison | Cisco Webex | GoToMeeting |
|---|---|---|
| Development | 1995 | 2004 |
| Customisation options | Few | More |
| Security features | Not plenty | Plenty |
| Subscription | No paid subscription is available. | Paid subscription available |
| Customer service | Flawless and highly skilled | Unskilled, unreliable and slow |
What is Cisco Webex?
Webex, on the other hand, necessitates greater security features. As a result, it can also opt-in for some additional functionality.
Webex’s official website can be accessed by typing “www.webex.com” into your browser. Cisco’s Webex service has been in operation and has existed since 1995.
Webex provides immaculate and highly professional customer care. They deliver excellent service to their valued clients. There are only a few customizing options accessible in Webex’s software.
This platform does not have the same level of expertise as its counterpart.
Cisco Webex is a well-known American company that makes its money by selling video and web conferencing software. Webex now includes several new capabilities that are comparable to those found in the commercial version but are available for free.
What is GoToMeeting?
GoToMeeting’s website can be reached simply by typing “www.gotomeeting.com” into your browser. GoToMeeting’s video conferencing platform has been available since July 2004, when it was first published.
Staff at GoToMeeting is inexperienced, unreliable, and slow.
GoToMeeting’s customer support department should be enhanced. The customization options accessible in GoToMeeting software are more extensive. Furthermore, this platform is quite knowledgeable.
In the case of GoToMeeting, the platform already has encrypted software built-in for security.
GoToMeeting is a well-known online video conferencing software that is hosted on the internet. LogMeIn also markets it. On the other hand, GoToMeeting has less functionality and requires a premium subscription.
Main Differences Between Cisco Webex and GoToMeeting
- Cisco Webex is a famous American firm that develops by selling video and web conferencing applications. On the other hand, GoToMeeting is an online video conferencing platform that is a very famous web-hosting service. Moreover, it is marketed by LogMeIn.
- Webex offers a variety of new features, which are of highly competent versions but with no paid subscription, but free. On the other hand, GoToMeeting offers comparatively lesser features, however, which require a paid subscription.
- The customer service provided by Webex is flawless and highly skilled. They provide a fantastic service to their valuable customers. On the other hand, GoToMeeting consists of unskilled, unreliable and slow staff. The department of customer service of GoToMeeting should be improved.
- The customization options that are available in Webex for its software are very few. This platform is not as well-versed as its counterpart. On the other hand, the customization options that are available in GoToMeeting software possess more options. Moreover, this platform is highly well-versed.
- In the case of Webex, it requires more security features. Therefore it can opt-in for some extra features as well. On the other hand, in the case of GoToMeeting, this platform already has encrypted built-in software for security purposes.
- The official website of Webex can be operated by clicking on the URL, “www.webex.com. On the other hand, the website of GoToMeeting can be accessed by clicking on the URL, “www.gotomeeting.com”.
- Webex by Cisco has been in use and existence since the year 1995. On the other hand, the video conferencing platform of GoToMeeting has been in existence since July 2004, when it was released initially.
- https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4353001/
- https://link.springer.com/article/10.1007/s12262-020-02516-0
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