Cisco Jabber vs Webex: Difference and Comparison

Cisco Jabber and Webex have exceptional importance in businesses and organizations of all types, including government, education, healthcare, and financial institutions.

Cisco Jabber is designed for conferencing, in-person meetings, and call control.

Cisco Webex allows users to connect through video or audio calls and view each other on their mobile devices or desktop computers during a live event.

Cisco Jabber and Webex are extraordinarily similar, yet, they are different too.

Key Takeaways

  1. Cisco Jabber is primarily a messaging and collaboration tool, while Webex is primarily a video conferencing and meeting tool.
  2. Jabber integrates with other Cisco collaboration tools, while Webex integrates with third-party apps and services.
  3. Jabber supports desktop sharing and remote control, while Webex supports whiteboarding and virtual background features.

Cisco Jabber vs Webex

The difference between Cisco Jabber and Webex is that Cisco Jabber is a cloud-based software as a service that can only host up to ten participants at an additional cost, whereas Cisco Webex is a cloud-based collaboration service that can host an unlimited number of participants at no additional cost.

Cisco Jabber vs
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Which of these is not a social media platform?

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Mark Zuckerberg is the owner of

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Cisco Jabber provides complete video conferencing, even when you are in remote locations. It also provides voice conferencing with remote participants using SIP.

It integrates well with other technology like Microsoft Outlook, Lotus Notes, and Cisco Unified MeetingPlace.

Cisco Webex is a fully cloud-based virtual collaboration tool that enables teams to work together from anywhere.

Moreover, Cisco Webex has been used extensively in businesses and organizations of all types, including government, education, healthcare, and financial institutions.

Comparison Table

Parameters of ComparisonCisco JabberCisco Webex
DefinitionCisco Jabber is a cloud-based software as a service that enables voice and video calling, file transfer, and conference creation.Cisco Webex is a cloud-based collaboration service supporting audio and web conferencing and virtual classrooms.
PurposeTo allow collaboration while remaining completely private or networked within an office environment. To allow collaboration service supporting audio and web conferencing, web meetings, video conferencing, and virtual classrooms.
ParticipantsCan host up to ten participants at an additional cost. Can host an unlimited number of participants at no additional cost.
Live AccessibilityCisco Jabber is not compatible with live streaming.Cisco Webex is compatible with live streaming.
CostIt is high-priced.It is low-priced.

What is Cisco Jabber?

Cisco Jabber is a cloud-based software (SaaS) service that enables voice and video calling, file transfer, and conference creation between up to ten people.

Cisco Jabber is compatible with desktops, laptops, and mobile devices using either iOS or Android operating systems running the latest versions of the software.

This public online meeting platform allows collaboration while remaining completely private or networked within an office environment.

Cisco Jabber is delivered as a software platform that turns off non-essential features that are unnecessary to the basic functions of connecting with people.

This makes enterprise deployments more efficient as they do not have to download and maintain nonnecessities.

The Cisco Jabber application is proprietary software that ensures complete security of communications with the use of 256-bit encryption keys and TLS 1.2 to prevent eavesdropping during transmission.

Cisco Jabber is designed to support both streaming and file transfer between users through Cisco Jabber Connect Advanced Conference Control Protocol (ACCP).

ACCP is a proprietary communication protocol supported by certain Cisco IP-based telephony devices, such as the Cisco 800 series conference phones.

What is Cisco Webex?

Cisco Webex is a cloud-based collaboration service supporting audio and web conferencing, web meetings, video conferencing, and virtual classrooms.

Cisco Webex allows users to create personal meeting rooms where colleagues can join them remotely using their laptops or mobile devices.

These meetings can host unlimited participants at no additional cost as long as they are hosted online. Cisco Webex offers various magnificent features such as:

  • Cloud-based video collaboration solution.
  • Built-in audio conferencing, video calling, and screen sharing capabilities.
  • User dashboards for monitoring and managing team communications
  • Chat groups for real-time communication between teams, departments, and their clients or customers.

Cisco Webex offers both free and paid options. The free version is limited to two concurrent meetings per month, while the more expensive paid versions allow up to 20 meetings per month.

Cisco Webex has been used extensively in businesses and organizations of all types, including government, education, healthcare, and financial institutions.

By Cisco Webex’s leveraging the power of cloud-based infrastructure, customer needs can be addressed quickly and effectively.

Cisco Webex is ideal for holding meetings and discussions with a small group of people or large groups of people at once.

Main Differences Between Cisco Jabber and Webex

  1. Cisco Jabber is a cloud-based software as a service that enables voice and video calling, file transfer, and conference creation, whereas Cisco Webex is a cloud-based collaboration service supporting audio and web conferencing and virtual classrooms.
  2. Cisco Jabber allows collaboration while remaining completely private or networked within an office environment, whereas Cisco Webex allows collaboration services supporting audio and web conferencing, web meetings, video conferencing, and virtual classrooms.
  3. Cisco Jabber can host up to ten participants at an additional cost, whereas Cisco Webex can host unlimited participants at no additional cost.
  4. Cisco Jabber is not compatible with live streaming, whereas Cisco Webex is compatible with live streaming.
  5. Cisco Jabber is high-priced, whereas Cisco Webex is low-priced.
References
  1. https://search.proquest.com/openview/c2f81c221efb626ce7b6d672a2d710cb/1?pq-origsite=gscholar&cbl=43820
  2. https://corescholar.libraries.wright.edu/cgi/viewcontent.cgi?article=1027&context=master_infosystems
  3. https://corescholar.libraries.wright.edu/cgi/viewcontent.cgi?article=1027&context=master_infosystems

Last Updated : 13 July, 2023

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