Cisco Jabber vs Slack: Difference and Comparison

Certain software allows everyone to submit their comments and ideas about their projects and work, making it easy to interact with your coworkers and share your ideas.

Cisco Jabber and Slack are the two most popular services for users to share their opinions. It allows them to communicate with their coworkers and supervisors and express their opinions. 

Key Takeaways

  1. Cisco Jabber is an enterprise-focused communication tool offering voice, video, and instant messaging, while Slack focuses on team collaboration and messaging.
  2. Cisco Jabber provides extensive integration with other Cisco products, while Slack offers various integrations with third-party apps.
  3. Slack has a more user-friendly interface and broader user base than Cisco Jabber, making it more popular among smaller teams and startups.

Cisco Jabber vs Slack 

Cisco Jabber is a communication platform that provides presence information, instant messaging, voice and video communication, and screen sharing, largely in enterprise settings. Slack is a team collaboration tool that offers real-time messaging, file sharing, and integrations with other software tools, popular across a variety of business contexts.

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Cisco Jabber is a versatile and mobile platform that connects you to your team and other individuals over an internet connection.

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You can use the app to make direct calls from your computer or phone. It’s an application that helps you save time. It will also help you save money because it will cut your hardware prices by 80%. 

Slack is a proprietary business communication system. You can set up a new Slack workspace in minutes and try it out with any size team.

Working with your coworkers is preferable because you may easily add them to your team. It is more secure than email; thus, it is faster and more structured.

It was created by Slack Technologies, a software business based in the United States. 

Comparison Table

Parameters of Comparison Cisco Jabber Slack 
Release date 2000 August 2013 
Version No free version Free, business, and pro. 
Target Audience Mid-to-large organizations 2-person to fortune 10 companies 
Support Online support and 24/7 live support Only online support 
Training Documentation Documentation, live online, and in-person 
Categories Team chat, video conferencing, web conferencing, messaging, etc. Collaboration, live chat, project management, video conferencing, screen sharing, remote work, etc. 
Integrations SummitAI CINDE, Global Relay, Cisco Webex, DataParser. Amazon Lex, Axure RP, BindHQ, Cisco Webex, Global relay. 

What is Cisco Jabber? 

Cisco Jabber is a cloud-based software as a service that allows up to 10 users to make voice and video calls, send files, and create conferences.

Cisco Jabber is compatible with the current versions of the software on desktops, laptops, and mobile devices. 

Cisco jabber rapidly connects you to the people you need to talk to. It is primarily employed by corporate executives, and it is also the most useful and well-liked by the general public.

Cisco can be highly useful for networking challenges, and it can simply address all networking applications. 

Cisco Jabber features various characteristics that can help you streamline your business and make connecting with people easier than ever before, whether you have a workforce of 50 or 500. 

Even when you’re in a faraway place, Cisco Jabber can deliver comprehensive video conferencing. It also supports SIP-based phone conferencing with remote participants.

It works nicely with Microsoft Outlook, Lotus Notes, and Cisco Unified MeetingPlace, among other applications. 

Many firms utilize Cisco jabber to communicate with their staff. It can rapidly inform you if someone is offline or online, or if they are on the phone or in a conference, for example.

You can also send messages and make calls to the employee’s phone extension using Cisco Jabber. 

What is Slack? 

Slack is a proprietary commercial communication platform developed by Slack Technologies, a now-owned subsidiary of Salesforce.

Slack contains a lot of features that are similar to IRC, like private groups, chat rooms (channels), and direct messaging. 

During the development of Glitch, an online game, Stewart Butterfield’s business Tiny Speck used Slack as an internal tool. Slack was first made available to the general public in August of 2013. 

Dropbox, Google Drive, Zendesk, Box, Heroku, Trello, GitHub, and Zapier are just a few of the third-party services that Slack interacts with, as well as community-built integrations.

Slack launched its software application directory in December 2015, which has over 150 integrations that users can install. 

Slack is a freemium service with paid features like unlimited apps and connectors and the ability to search through over 10,000 archived messages. They assert that they can support an endless number of users. 

Slack contains IRC-style functionality such as persistent chat rooms, direct messaging, and private rooms. Bosses can read all messages with a slack account.

Your manager will need proof from you that you gave them the authorization to listen to calls. Slack is used by well-known organizations such as Airbnb, Shopify, and Pinterest. 

It separates your messages into three categories: private, public, and direct. The colors of the left sidebar can be changed, which improves the user experience.

When you need a quick answer, you can use notification in Slack to get the attention of a specific person. 

slack

Main Differences Between Cisco Jabber and Slack 

  1. Cisco Jabber was released in 2000, and Slack was released in 2013. 
  2. Cisco Jabber offers no free version of their program, and Slack offers free, pro, and business versions that cater to a lot of users. 
  3. Cisco Jabber is meant for mid-to-large organizations, whereas Slack is meant for a wide variety of people, anywhere from 2-person organizations to fortune 10 companies. 
  4. Cisco Jabber has 24.7 live support and online support available, while Slack only has online support available. 
  5. Cisco Jabber has documentation available for training, while Slack has documentation, in-person, and live online training available. 
  6. Categories of Cisco Jabber include video and web conferencing, Team chat, messaging, etc. On the other hand, Slack is categorized under collaboration, screen sharing, live chat, remote work, project management, video conferencing, etc. 
  7. The integrations of Cisco Jabber include Cisco Webex, DataParser, Global Relay, etc. The integrations of Slack include Amazon Lex, Cisco Webex, BindHQ, etc. 

References 

  1. https://ieeexplore.ieee.org/abstract/document/9528018/ 
  2. https://search.proquest.com/openview/c2f81c221efb626ce7b6d672a2d710cb/1?pq-origsite=gscholar&cbl=43820 
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