Web conferencing software has recently become necessary to stand in someplace in the current competitive world.
The employees, students, researchers, businesses, everything depends on this software, and the world has potentially more dependencies.
Google Meet, Zoom, and TeamViewer are some web conferencing applications available. TeamViewer and Zoom are competitors that defeat each other in several different parameters.
Key Takeaways
- TeamViewer is a remote desktop access tool that allows users to control and access another computer remotely.
- Zoom is a video conferencing software that allows users to hold online meetings, webinars, and virtual events.
- While both tools offer screen-sharing features, TeamViewer is more suitable for technical support, while Zoom is better suited for collaborative meetings and virtual events.
TeamViewer vs Zoom
TeamViewer is mainly a remote desktop application that enables users to access and operate a remote computer or device from a different place. On the other hand, Zoom is a video conferencing and collaboration platform that allows users to hold real-time online meetings, webinars, and virtual events with many participants.
Comparison Table
| Parameter of Comparison | TeamViewer | Zoom |
|---|---|---|
| Features and Tools | TeamViewer has a rich set of tools available for its users. It has a very powerful and stable setup. The mobile version of the TeamViewer is quite stable, increasing mobility. | Zoom requires very little onboarding, has amazing features, and the quality of video and audios are quite good. However, it is a little lower than TeamViewer. |
| Ease of use | It is easy to start with and has a simple but effective interface. | Zoom has an attractive user interface that is simple, elegant, and easy to use. |
| Security | When it comes to security, TeamViewer is a clear winner. It is a secure platform with several layers of safety. It has a pin-generating feature through which no middle person can enter and hinder the security and privacy of any online meeting. | Zoom has many times faced questions about its security criteria. It promises privacy and security, but there are many cases when these promises are broken. |
| Value For Money | The paid version sometimes is a little costly for TeamViewer, but the free version is fine for non-commercial purposes. | The use and quality of the Zoom software are pretty amazing, and users find these services worth the money they spend. |
| Customer Support | TeamViewer has a fine and responding customer support system which is quite active in almost all situations. | Zoom has an extraordinary customer support department that is active 24/7 and highly responsive. Zoom has better customer service support than TeamViewer. |
What is TeamViewer?
TeamViewer is a software application designed for remote control, online meetings, desktop sharing, web conferencing, and file transfer between its users.
It is software that guarantees amazing features with multi-layer security and safety. It is available in over 30 languages across the globe.
TeamViewer has tools that lead to an amazing experience of online meetings and conferencing among users and organizations.
The recording and playback ability this software provides makes it more convenient for future reference. You can privately chat with someone during a meeting too.
Due to its security practices, students, personal users, and various organizations prefer it over other online web conferencing options.
The TeamViewer is constantly determined to provide high security to its users, along with an impressive customer support team. TeamViewer is designed for platforms like Windows, macOS, Android, and iOS.
What is Zoom?
Zoom Video Communications is an American company that originally belonged to China earlier.
It offers videotelephony and chat services via a cloud-based peer-to-peer application and uses distance education, social relations, teleconferencing, video calling, etc.
After the company has moved into the hands of America, it has become highly secure, unlike how it was earlier.
It has amazing features like real-time chats, presentation streaming, on-demand webcasting, screen sharing, and whatnot.
It is the most widely used video conferencing app in the World and still the king in the field. You can use Zoom software on macOS, Windows, iOS, and Android.
The customer support is quite amazing and responsive. The software also has the facility of Electronic Hand Raising, and it is accessible through mobile phones.
The interface dashboard is fabulous; you can access real-time data to troubleshoot calls.
Main Differences Between TeamViewer and Zoom
- TeamViewer does not have a feature of electronic hand-raising, which is present in Zoom. However, Zoom does not provide a file-sharing tool with a direct client-server request model, which can be seen in TeamViewer.
- The starting price for TeamViewer is not officially provided. In the case of Zoom, a decent amount per month for each user for its pro version.
- TeamViewer has amazing security evaluations and ensures privacy. On the other hand, Zoom was earlier in controversies of invading privacy. However, this does not exist anymore after the company has come to America.
- The customer service and support system for TeamViewer is amazing and highly responsive. But, Zoom is the winner here as it has incomparable customer support, and the solutions presented by the teamwork very well, which increases the users’ overall satisfaction.
- Training in TeamViewer can be done in person, which is impossible with Zoom.
- http://tru.uni-sz.bg/tsj/TJS%20-%20Suppl.1,%20Vol.18,%202020/47_D.Branekova(1).pdf
- https://www.tandfonline.com/doi/abs/10.1080/10580530.2020.1820638
- https://www.sciencedirect.com/science/article/pii/S154614402030781X
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