Difference Between TeamViewer and Zoom (With Table)

Web conferencing software has become a necessity in recent times if you want to stand in someplace in the current competitive world. The situations created by the recent pandemic along with everything getting online have made everyone bow down to this softwares. The employees, students, researchers, businesses, everything is dependent on these softwares and the world has potentially more dependencies on it.

Google meet, Zoom, and TeamViewer is some of these Web conferencing applications available. TeamViewer and Zoom are the two competitors that defeat each other in several different parameters.

TeamViewer vs Zoom

The difference between TeamViewer and Zoom is that TeamViewer has a better security service while Zoom is found to be controversial about it. Zoom on the other hand has very amazing tools to make your meeting experience superbly different.

Comparison Table Between TeamViewer and Zoom

Parameter of ComparisonTeamViewerZoom
Features and ToolsTeamViewer has a rich set of tools available for its users. It has a very powerful and stable setup. The mobile version of the TeamViewer is quite stable and it increases mobility. Zoom requires very little onboarding, has amazing features and the quality of video and audios are quite good. However, it is a little lower than TeamViewer.
Ease of useIt is very easy to start with and has a simple but effective interface. Zoom has an attractive user interface that is simple, elegant, and easy to use.
SecurityWhen it comes to security, TeamViewer is a clear winner. It is a secure platform with several layers of safety. It has a pin generating feature through which no middle person can enter and hinder the security and privacy of any online meeting.Zoom has many times faced questions about its security criteria. It promises privacy and security but there are many cases when these promises are broken.
Value For MoneyThe paid version sometimes is a little costly for TeamViewer but the free version is fine for non-commercial purposes. The use and quality of the Zoom software is pretty amazing and users find these services worth the money they spend. 
Customer SupportTeamViewer has a fine and responding customer support system which is quite active in almost all situations. Zoom has an extra-ordinary customer support department that is 24/7 active and is highly responsive. Zoom has better customer service support than TeamViewer.

What is TeamViewer?

TeamViewer is a software application designed for remote control, online meetings, desktop sharing, web conferencing, and file transfer between its users. It is software that guarantees an amazing set of features with multi-layer security and safety. It is available in over 30 languages across the globe.

TeamViewer has the set of tools that leads to an amazing experience of online meetings and conferencing among users and organizations. The record and playback ability provided by this software makes it more convenient for future references. You can privately chat with someone during a meeting too.

Students, personal users, as well as various organizations prefer it over other online web conferencing options available due to its security practices. The TeamViewer is constantly determined to provide high security to its users along with an impressive customer support team. TeamViewer is designed for platforms like Windows, macOS, Android, and iOS.

What is Zoom?

Zoom Video communications is an American company that originally belonged to China earlier. It offers videotelephony and chat services via a cloud-based peer-to-peer application and used distance education, social relations, teleconferencing, video calling, etc. After the company has moved into the hands of America, it has become highly secure unlike how it was earlier. 

It has the most amazing set of features like real-time chats, presentation streaming, on-demand webcasting, screen sharing, and whatnot. It is the most widely used video conferencing app used in the World since the beginning of the Covid pandemic and still is the king in the field. You can use Zoom software on macOS, Windows, iOS, as well as Android.

The customer support is quite amazing and responsive. The software also has the facility of Electronic Hand Raising and it is accessible through mobile phones. The dashboard of the interface is just fabulous and you can access real-time data in order to troubleshoot calls.

Main Differences Between TeamViewer and Zoom

  1. TeamViewer does not have a feature of electronic hand-raising which is present in Zoom. However, Zoom does not provide a file-sharing tool with a direct client-server request model which can be seen in TeamViewer.
  2. The starting price for TeamViewer is not officially provided. For the case of Zoom, a decent amount per month for each user for its pro version.
  3. TeamViewer has amazing security evaluations and ensures privacy. Zoom, on the other hand, was earlier in controversies of invading privacy. However, this does not exist anymore after the company has come to America.
  4. The customer Service provides and support system for TeamViewer is pretty amazing and is highly responsive. But, Zoom is the winner here as it has incomparable customer support, and the solutions presented by the teamwork very well which increases the overall satisfaction of the users.
  5. Training in TeamViewer can be done in person which is not possible with Zoom.

Conclusion

We can take an obvious conclusion from the above comparisons that TeamViewer and Zoom differ on various features. In order to choose, you have to select your preferences first, the features which are necessary for you to get should be given priority. Only after this, the selection among the two applications must be made.

Zoom has a fine set of tools while TeamViewer responds efficiently even with poor internet connections. Zoom does work with proxy servers while TeamViewer does not. Hence, it becomes important to select what you need.

Web conferencing and online mode has become the most demanding side these days and almost all the sections of society are dependent on it. It is, therefore, best to choose things according to your preferences to benefit you the most. 

References

  1. http://tru.uni-sz.bg/tsj/TJS%20-%20Suppl.1,%20Vol.18,%202020/47_D.Branekova(1).pdf
  2. https://www.tandfonline.com/doi/abs/10.1080/10580530.2020.1820638
  3. https://www.sciencedirect.com/science/article/pii/S154614402030781X