Mobile Banking vs Internet Banking
The key difference between Mobile Banking and Internet Banking lies in the fact that Mobile banking is an app-based facility provided by banks that lets the users execute bank transactions and other similar activities using internet on their mobile phones whereas internet banking allows the users to carry out financial transactions and other similar activities using internet on a browser in your laptop, PC or a Smartphone.
The technological advancements in various industries aim to improve effectiveness and accessibility. The banking industry is a service-based sector.
An individual may wish to deposit money, withdraw money, save money or request a loan.
The introduction of mobile banking and internet banking has transformed and improved service delivery in the banking sector.
The techniques reduce the need to travel to physical bank locations to access banking services.
Internet banking is an e-banking mode which has brought virtualization of banking services to customers. It is convenient and reliable in that individuals can access banking services from any location.
Internet banking uses bank websites as a portal to all banking services. Conversely, mobile banking is a wireless internet-based platform provided by banks.
Using the platform, customers use handheld devices to conduct fund transactions. The platform can be accessed by downloading a smartphone application or accessing web applications using the smartphone or tablet.
What is Mobile Banking?
It refers to the facility provided by banks to their customers. Through the facility, the customers can conduct any banking transaction using their handheld devices.
Mobile banking can be accessed through various ways such as the use of short message service, mobile web, and mobile application. The services can be access remotely at any time.
Various transactions can be done through mobile banking. The operations include; paying bills online, finding ATM location, fund transfer, checking balances, bank mini-statement, and mobile top-up.
The security of mobile banking is guaranteed since it sends an alert in the form of text message to the owner in case of any activity.
The mobile number provided during registration or account creation serves as the reference.
The integration with the mobile phone number enables easy tracking of records and user identification.
What is Internet Banking?
Internet banking relies on the internet to enable customers to conduct their transactions.
It offers convenience to the customers in that the bank services are available on a virtual platform.
All the operations and services provided by physical banks are possible on the platform.
Using the bank website internet banking allows customers to conduct various transactions.
The transactions done include; money transfer, balance inquiry, bill payment and stop transactions. In most cases, online banking is used in place of internet banking.
A customer is required to register for the online platform with the bank to be allocated with passwords and usernames.
It is through the user name and passwords that the individual will log in to the bank website and perform the transactions.
Upon registration, the bank provides the customer with a unique identification number which acts as a security measure.
Comparison Table Between Mobile Banking and Internet Banking (in Tabular Form)
|Parameter of comparison||Mobile banking||Internet banking|
|Meaning||It is a platform which is internet-based and users rely on mobile telecommunication devices to conduct a transaction.||It is an electronic-based service that requires the customers to connect to the internet using laptops to conduct their transactions.|
|Device||Mobile phones and tablets are used||Customers can use laptops or desktop computers|
|Uses||Customers can access services using short message service, mobile application, and web applications.||The transaction is done on the bank website which acts as the portal to the banking services.|
|Fund transfer||Transactions are done through NEFT, RTGS or IMPS||Transactions are done through NEFT and RTGS.|
|Function||The bank provides limited services in mobile banking.||The function offered is the same as that of the local bank branch. It contains the services offered in mobile banking and other additional features too.|
Main Differences Between Mobile Banking and Internet Banking
In most cases, individuals have taken mobile banking as the internet or online banking.
The two technologies have been introduced to improve banking services but they have some differences.
There are significant differences between the two such as meaning, devices used, method of usage, fund transfer method and the functions provided by the bank.
The discussion of the differences is outlined below.
Mobile banking is a platform that allows customers to conduct a transaction using mobile devices.
Internet banking, on the other hand, relies on the internet, in which customers use the bank website to perform their operations.
The website acts as the portal to the customer’s bank account.
Mobile banking is done through handheld mobile devices such as mobile phones and tablets.
The name mobile banking was derived from mobile devices used in the transactions.
The primary instruments used in internet banking, on the other hand, are laptops and desktop computers.
In mobile banking, the customer is required to download an official application for the bank on their smartphones or tablets.
Customers can also use short messaging services to conduct bank transactions.
On the other hand, internet banking relies on the use of bank websites which links customers to bank services.
The internet is required to access the bank website, and customers can do all financial transactions.
The transactions include money transfer, credit card payment and mobile to-up.
Mobile banking conducts fund transfer with the help of IMPS, RTGS AND NEFT.
Conversely, internet banking relies on the help of RTGS AND NEFT.
The two platforms require internet access by the customers using their devices.
Mobile banking platform offers limited services when compared to internet banking.
The options provided in mobile banking depends on the individual bank.
Internet banking, on the other hand, offers customer-based services which are the same as the services provided at the local bank branch.
Frequently Asked Questions (FAQ) About Mobile Banking and Internet Banking
- Can I use Internet Banking on mobile?
Yes, you can access your internet banking service from the internet browser of your mobile phone.
However, while using a mobile phone, it is easier to enjoy various banking services if you access them through the mobile banking app provided by your respective bank.
Such apps are easier to navigate and look for different options and services when you are using a smartphone.
- Is the Debit Card necessary for Mobile Banking?
Debit Card is required but not mandatory for activating mobile banking services.
When you download the mobile banking app of your respective bank, you would get an online form that needs to be filled up for activating your bank account.
This would require you to fill in the details of your debit card like card number and validity.
However, if you do not have a valid debit card, you would be given the option of directly visiting the branch for activating the mobile banking services.
- Is Mobile Banking more secure than Online Banking?
Mobile banking carried out using mobile banking apps are generally more secure than online banking services availed using a computer.
Since most of the mobile operating systems like Android and Apple enjoy a high degree of hardware security that cannot be infiltrated by malware or hacking apps, transactions carried out through mobile banking apps are comparatively more secure.
- How can I protect my online banking?
You can make your online banking safe by adopting the following measures:
1) Use manual login and avoid the option of automatic login wherein the browser saves your password. You can disable this option from your browser settings.
2) Access your banking account only from your private computer and avoid using computers that are used by others or that have shared networks.
3) Always log in using secure Wi-Fi networks that are protected with strong passwords. Also, use a computer that is protected by a reliable antivirus or antimalware software.
- Is VPN safe for online banking?
Using a VPN is a safe and highly secure online banking method. Since it encrypts the user’s banking activities, the transactions are considered safer when carried out using a VPN.
Owing to its efficiency VPN is extensively used by online users for making their internet banking more secure.
Mobile banking is more convenient than internet banking because an individual can conduct transactions on the go. It is more accessible, and one does not need to have an expensive device.
Internet banking relies on laptops and desktop computers which are costly. The high cost of the devices acts as a limitation to internet banking technology.
Laptops require greater bandwidth than mobile devices making internet cost to be high. Mobile banking is part of internet banking since the services offered in mobile banking are limited, and the services of internet banking are conclusive.
Both platforms aim to make banking accessible and effective
Word Cloud for Difference Between Mobile Banking and Internet Banking
The following is a collection of the most used terms in this article on Mobile Banking and Internet Banking. This should help in recalling related terms as used in this article at a later stage for you.