Difference Between Booking Direct and Vrbo

The vacation rental service is a gigantic growing industry. Vacation rental platforms provide various options for accommodation and are not only limited to hotels.

Booking Direct vs Vrbo

The main difference between booking direct and Vrbo is that booking direct means reserving the stay with a professional management company direct without the involvement of any third-party platform or group while Vrbo is an Online Travel platform that provides a hassle-free reservation procedure.

Booking Direct vs Vrbo

It provides the personal data of the travellers and thus can be used in the promotion of new offers and discounts before and even after travel.

While Vrbo is an Online Travel agent platform that provides renting of entire villas, houses, and properties. It is the best option for people looking for an entire house and encourages personal space.

Comparison Table Between Booking Direct and Vrbo

Parameters of ComparisonBooking directVrbo
FunctionProcess of reservation and booking of rent or service directly Process of reservation and booking of rent and service through Online Travel Agents platform
AdvantagesCan be personalized, better communication and interaction Control over the terms and conditions of the room or service provides exposure and has a mix of marketing and management
DisadvantagesTime consuming and less exposure opportunity Less communication and less availability of data
PriceThe customers need to pay only the rest fee and is cost-effective The customers need to pay a service fee apart from the rent fee
Customer serviceBooking direct connects customers to a live person to solve the queries and doubts Vrbo connects the customers to a chatbot or give pre-designed answers on raising queries

What is Booking direct?

Booking direct is the term used to refer to the process of booking rooms, hotels, tours, and activities directly and not through some indirect booking method, third-party involvement, or Online Travel Agents (OTAs).

Since direct booking provides the details of the guests, the hotels can create trip anticipation through various offers and discounts.

A traveller through direct bookings is likely to drop suggestions during interaction which can be a beneficial insight to work on and boost the sales rate.

Direct booking provides the personal data of travellers. This can be used as an opportunity to make the experience and stay unique, personalized, and authentic if put to effective planning.

What is Vrbo?

VRBO stands for Vacation Rentals by Owner. It is an online rental marketplace for vacations which was launched by the company HomeAway in 1995.

Vrbo allows the refund of the traveller’s service fee if the stay is cancelled. It also has strict laws if the property owners try to influence the travellers in any way.

Vrbo provides exposure to listed rented places to a larger audience. Renters can search the properties through location or zip code search. It also allows renters to ask questions and doubts about the property.

Vrbo lists entire homes and properties on the site and families going for a trip or wants an exclusive individual space, would have all the checklists met at Vrbo.

Main Differences Between Booking Direct and Vrbo

  1. Booking direct gives prior knowledge about the property to the travelers while booking through Vrbo does not give much information and highlights only the good points.
  2. Booking directly helps the travelers contact a live person for queries and develop a personal connection while booking through Vrbo answers the queries through a pre-curated chatbot.

Conclusion

Direct booking provides transparency and exercise control over the reservation while Vrbo being an OTA platform, provides a mix of marketing and management strategy and has maximum exposure.

Communication is the key to any business and interaction is essential. Booking direct may not have maximum exposure while Vrbo does not guarantee loyal customers.

References

  1. https://books.google.com/books?hl=en&lr=&id=P2VnDwAAQBAJ&oi=fnd&pg=PA145&dq=booking+direct+and+vrbo&ots=mVVsS6Ul8M&sig=sM–o9g2gy15rK5KHDneaP9zq4U
  2. https://www.ceeol.com/search/article-detail?id=411835
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